Question 1

How do I book a taxi?

Accepted Answer

You can easily book a taxi through our homepage. Enter your pickup and drop-off locations, select your vehicle, and choose to pay now or later.

Question 2

Is my payment secure?

Accepted Answer

Yes, we use PayHere, a secure and Central Bank-approved payment gateway in Sri Lanka. Your card details are never stored by us.

Question 3

Can I cancel my booking?

Accepted Answer

Yes, you can cancel your booking up to 24 hours before the scheduled pickup time for a full refund. Please contact our support team.

Question 4

Are highway tolls included in the price?

Accepted Answer

Unless specified otherwise, highway tolls are usually included in our All-Inclusive packages. For standard taxi transfers, they may be extra. Please check the price breakdown.

Question 5

How can I contact my transport service?

Accepted Answer

Once your booking is confirmed, we will share the contact details and vehicle number with you via email and WhatsApp.

Question 6

Do you provide child seats?

Accepted Answer

Yes, child seats are available upon request for an additional fee. Please mention it in the special instructions during booking.

How can we help you?

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